Privacy Policy

General

When accessing this website, general information (so-called server log files) is automatically collected. This includes, among other things, the browser used, the operating system, and the Internet service provider. These data do not allow any conclusions to be drawn about your person and are evaluated statistically to improve the technical and content-related quality of the website. Collecting this information is necessary to correctly deliver the content of the website.

Using this website is generally possible without providing personal data. If personal data (e.g., name, address, or email address) is collected, it is done on a voluntary basis wherever possible. These data will not be passed on to third parties without your explicit consent.

If a contractual relationship is to be established, shaped, or modified, or if you submit an inquiry, personal data will be collected and used to the extent necessary (inventory data). Usage data is also collected, processed, and used as far as necessary to enable the use of the online offer. All personal data will be stored only as long as necessary to fulfill the stated purpose (e.g., processing your inquiry or fulfilling a contract), while taking into account legal retention periods under tax and commercial law.

Upon request from the appropriate authorities, information about this data (inventory data) may be disclosed if required for law enforcement, danger prevention, fulfilling the statutory tasks of the intelligence services, or enforcing intellectual property rights.

Please note that data transmission over the Internet (e.g., communication via email) can have security vulnerabilities. Complete protection of data from third-party access is not possible.

The use of contact data published within the framework of legal disclosure requirements by third parties for the purpose of sending unsolicited advertising or information materials is expressly prohibited—except where there is an existing business relationship or prior consent has been given.

Legal steps may be taken against the unsolicited sending of promotional materials or commercial exploitation or dissemination of the data.

Contact Form

When submitting information via the contact form, the data entered is collected to process and respond to the inquiry. This data is shared with Squarespace, the hosting provider, and United-Domains for technical and support purposes only.

Comments

This website includes comment functions on some pages. When posting a comment, the following personal data may be collected:

  • Your name (displayed publicly with your comment)

  • Your email address (optional, for reply notifications)

  • Your website URL (optional)

Some blog posts offer a “like” feature. When clicking “like,” the website may collect the following data:

  • Browser, network, and device information

  • Details about the page liked

  • IP address

Fonts

Fonts on this website are provided by Google Fonts and Adobe Fonts. These providers may collect the following data when loading fonts:

  • Browser, network, or device information

  • Page URL and specific page being visited

  • IP address

Shop (Provided by Pictrs GmbH, Brandvorwerkstraße 52–54, 04275 Leipzig)

For more information, visit: https://www.pictrs.com/datenschutz-fuer-fotografen

Personal Data

Where personal or business data (e.g., email addresses, names, addresses) can be entered on this site, such disclosure is always voluntary. These data are used to fulfill orders, deliver goods, provide services, and process payments (including necessary verifications). They also help keep records updated, maintain customer accounts, improve offerings, and detect or prevent abuse (particularly fraud). Data may be shared with third parties acting on behalf of Pictrs only to the extent required for order fulfillment (e.g., photo labs). These third parties are contractually obliged to handle the data according to German privacy laws.

Data Retention

Personal data is stored as long as required for contractual or legal purposes. When no longer needed, data is deleted within a reasonable period—unless further processing is necessary for legal reasons or legitimate interests.

Your Rights

Once the purpose of processing is fulfilled, your personal data will be deleted—unless you maintain an active customer account or additional services are used. Data will not be shared, sold, or rented without explicit mention above. No processing occurs outside the EU.

You have the right to request information about stored personal data, object to its use or disclosure for marketing purposes, and request correction, blocking, or deletion of your data in accordance with the GDPR. Please direct inquiries to: info [ at ] pictrs.com or use the postal address listed under “Contact” on this website.

Encryption

All data transmitted to and from the Pictrs website and customer galleries is protected by HTTPS (TLS encryption), securing communication between your browser and the Pictrs servers.

Contact via Web Form

If you contact me via contact form, your input (including contact details) is saved to process the request and possible follow-ups. This is done based on your consent (Art. 6(1)(a) GDPR), which you may revoke at any time. Data is stored until deletion is requested, consent is revoked, or the processing purpose ceases. Legal retention periods remain unaffected.

Payment Providers

PayPal

If you choose to pay via PayPal, your payment information (e.g., email address) is transmitted to:

PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22–24 Boulevard Royal, L-2449 Luxembourg

Data transfer is based on your consent (Art. 6(1)(a) GDPR) and/or contractual necessity (Art. 6(1)(b) GDPR). You may revoke your consent at any time.

Stripe

Credit card payments may be processed via Stripe:

Stripe, 510 Townsend St., San Francisco, CA 94103, USA

Data shared with Stripe includes: cardholder name, email address, customer ID, order number, credit card data, and order amount. This is necessary for contractual performance (Art. 6(1)(b) GDPR). Using Stripe is optional. For Stripe’s privacy information, visit: https://stripe.com/privacy-center/legal

Data is stored until the end of transaction processing (e.g., refunds or collections).

Browser Plugin

You can prevent cookie storage by adjusting your browser settings. However, this may limit the website’s functionality. To disable Google’s data collection via cookies, you can install this plugin:
👉 https://tools.google.com/dlpage/gaoptout

Photo Products

Pictrs acts as an intermediary for producing and delivering photo products. Necessary order data is passed to photo labs only for order processing. These labs may not use or share the data for any other purpose. Once completed, the data is deleted.

Opt-Out from Google Analytics

To prevent Google Analytics from collecting your data, click the opt-out link below. An opt-out cookie will be set to block tracking for future visits.

Facebook Plugins

This website uses plugins from Facebook (Meta Platforms, Ireland or USA). When visiting a page with such a plugin, a connection is made to Facebook servers, transmitting your IP address and visit information.

If logged in, Facebook may associate the visit with your user account. You can prevent this by logging out before visiting. Further information: https://de-de.facebook.com/policy.php

Analytics

This website collects data for analytics, such as:

  • Browser, device, and network data

  • Referring pages

  • IP address

Also collected:

  • Click behavior

  • Pages visited

  • Scroll depth

  • Search queries

  • Timestamps

This data is shared with Squarespace for traffic analysis.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). Google Analytics uses cookies to analyze website use.

By default, IP anonymization is activated within the EU and EEA. Full IP addresses are only sent to the US in rare cases. Google processes the data on behalf of the website operator and does not merge your IP address with other Google data.

To prevent cookie-based data collection, you may install this plugin:
👉 http://tools.google.com/dlpage/gaoptout?hl=en

More information:

Reach Measurement & Cookies

This website uses cookies and similar technologies (small text files stored on your device). Learn more about Squarespace cookies here: Squarespace Cookie Policy

Necessary cookies are always used to ensure website functionality. Analytics and performance cookies are only used with your consent via the cookie banner.

Google AdWords Conversion Tracking

This website uses Google AdWords Conversion Tracking (Google Inc.). A cookie is set when clicking on a Google ad, enabling analysis of ad performance. No personal information is stored, and tracking expires after 90 days.

You can prevent cookies by adjusting your browser settings.

By using this site, you agree to data collection and processing by Google in the manner described. More info: